The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
- Shipping Orders within the United States are shipped by the US Postal Service which takes 5-7 business days depending on your location in the US. Your order will usually ship within 3-7 business days after you receive an emailed confirmation by 1 Simple Strap of your order. We can only ship to your credit card billing address for security reasons. If you would like to ship to a different address you will need to call your credit card company and have them add an alternate address to your card. We will make all efforts to ship your order within 3-7 business days of receipt. We do not ship on Saturdays and Sundays. All orders placed on Saturday and Sunday will be processed that following Monday. During the holidays and Sundays, our order processing time may increase. 1 Simple Strap charges sales tax for orders shipped to California. Recipients of orders shipped to other states are responsible for complying with state and local tax laws. International Shipping We ship to the United States and Canada. For orders shipped outside of the United States, your order will be shipped via US Postal Service. Delivery times vary by destination, most orders should arrive within 21 days of shipment. All payments are made in US Dollars. The order total does not include customs duties or international taxes. The customer is responsible for any non-US taxes or import duties which may be levied by local authorities. Please check your countries import and taxation policies before ordering. REASONS FOR RETURNS: 1 . A defective Item. All returns must be authorized: To receive authorization for a return, you must contact customer service at returns@1simplestrap.com to obtain a Return Authorization number known as an RA number. All return items and are refunded are subject to a 15% restocking fee. Please note, we do not backorder. If the requested items are not in stock by the time we process your RA, your credit card will be refunded for the value of the items returned to our warehouse to avoid further delay on your request. (in which case the 15% restocking fee will be waived). All items must be returned must include the original invoice with the RA# written on it. Please specify the reason for the return on the original invoice. If you were to receive a defective item, you must notify us within 5 business days of when you received the product to qualify for a return or exchange. If you fail to provide us with a prompt notification, we will not authorize your return or exchange. Once you receive your Return Authorization number, you must than ship the item(s) back within the specified time period (14 business days) to receive an exchange or the RA# will become null and void. You will be responsible for the return shipping costs. We do not refund shipping costs on returns and or exchanges, unless there was a processing error on our behalf. If such an error occurs we will refund up to .50 cents for return shipping. Return authorizations must be requested within 3 weeks of the original ship date for all domestic orders, and within 1 month of the original ship date for Canadian orders. Pack your item(s) in the original shipping box if possible and insure your package for the full value of item and return it to us using the delivery service of your choice. Include your RA# and original invoice. We are not responsible for lost or damaged return packages. We will notify you via e-mail once your return has been processed. Return to: 1 Simple Strap, Att: Returns, 1015 Topeka Street, Kingman Arizona, 86401 Privacy Policy: We respect the privacy of the visitors to the 1simplestrap.com website and the local websites connected with it, and take great care to protect your information. This privacy policy tells you what information we collect from you, how we may use it and the steps we take to ensure that it is protected. Use of VisitorsÂ’ Information: All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide products and services to you and, for example: - To administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest). - To send you information/materials via e-mail about products, offers and news we think could interest you. This information may relate to products, offers and news of 1 Simple Strap. We only send you this if you have opted-in to receive 1 simple strap e-mails messages. In case you do not want to receive any e-mails from us anymore, please email us at optout@1simplestrap.com and let us know you would like to opt out. - To analyze visits to the website and learn about the interests of our visitors in aggregate and also on personal level to better understand your interest and need, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in. Who manages VisitorsÂ’ Information: The website of 1 simple strap and the information collected are managed and controlled by 1 simple strap. The servers that make the websites of 1 simple strap available are located in the USA. If you are located outside the USA, please note that the information you provide will be transferred to the USA and by submitting the information you authorize this transfer. Personal information will be handled in accordance with current data protection legislation and this Privacy Policy. Protection of visitorsÂ’ information: In order to protect the information you provide to us by visiting our website we have implemented various security measures. Your personal information is contained behind secured networks and is only accessible by a limited number of people, who have special access rights and are required to keep the information confidential. Please keep in mind though that whenever you give out personal information online there is a risk that third parties may intercept and use that information. While 1 simple strap strives to protect its user's personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk. Disclosing personal information to third parties: Except as described in this policy, we do not sell, trade or otherwise transfer your personal information to third parties without informing you in advance and in accordance with applicable data protection law. Your data may be transferred to web site hosting partners and other parties who assist us in designing and operating the website, executing services (for instance prize fulfillment) or help us analyze collected data. These parties will only use your data for the purpose of carrying out the work as indicated and will be required to keep the information confidential. We will also release personal data without consent if such is required by law, for security purposes, or to prevent imminent harm. Links to Third Parties: For your convenience
